Privacy Policy

Information We Collect

We collect information you provide directly when you contact us, book a consultation, or use our assessment tools, including:

• Parent/guardian name, email address and phone number
• Your child's age and relevant developmental information you choose to share
• Appointment preferences, address for in-home visits, and service interests
• Messages and enquiries you send to our team

How We Use Your Information

We use your information solely to deliver and improve our therapy services. This includes scheduling appointments, preparing personalised treatment plans, communicating with you about your child's care, and responding to enquiries. We never sell your personal data.

Children's Data

Information relating to a child is collected only with the consent of a parent or legal guardian and is treated with the highest level of confidentiality. Clinical records are accessible only to the therapists directly involved in your child's care.

Data Storage & Security

We apply appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, or disclosure. Data is retained only for as long as necessary to provide our services or as required by law.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.